Support Services
Expert KiCad Support When You Need It
From troubleshooting complex issues to optimizing your workflow, our expert team is here to help you succeed.
Fast Response Times
Get answers when you need them with our guaranteed response times.
Expert Engineers
Direct access to KiCad experts and core contributors.
NDA Protected
Your designs and intellectual property are always protected.
Support Plans
Choose the support level that fits your team's needs.
KiCad Basic Support
$500
/yearly
Private support channel
- ✔ Email support (24h response)
- ✔ Helpdesk tickets
- ✔ NDA options available
- ✔ Support for KiCad 9.0 and higher
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KiCad Advanced Support
$750
/yearly
Private support channel
- ✔ Priority email support (4h response)
- ✔ Helpdesk tickets
- ✔ Video/screen-share support sessions
- ✔ Team onboarding sessions (5+ seats)
- ✔ NDA options available
- ✔ Support for KiCad 9.0 and higher
More About Subscription
First class technical and training support.
- Private Technical Support – We help you resolve issues quickly. As a KiCad Services subscriber, you have direct access to KiCad developers and support specialists. Contact us by e-mail, online chat or schedule a call.
- Custom Builds – We get you early access to new releases, rapid bug fixes and requested features in binaries that are tailored to your installation.
- Guaranteed Bug Fixes – When you report a problem, we don’t close your ticket until you are satisfied with the solution.
- Remote Desktop Training – Get access to professional KiCad designers and engineers, right at your desktop. We can help you achieve your KiCad goals more quickly.
Always open software
- With KiCad Services support, you are creating your IP on a platform that belongs to you. Even if you no longer use KiCad Services, you can still use the KiCad suite to open, edit and update designs, with no license hassles. Ever.
Support where you need it.
- Whether you need a bug fixed or help with using a feature, KiCad Services is here to ensure your success. We are a one-stop for usage support, bug fixes and feature requests that reflect your needs.
KiCad Services provides standard support for Windows, MacOS and Linux running x86 systems. Support for non-x86 builds or older version of system software than listed below is available as a custom quote.
Operating Systems
- Windows We support Windows 10 and newer.
- MacOS We support MacOS versions 12 (Monterey) and newer.
- Linux We support Linux running Debian, Ubuntu, Fedora or Arch, provided the system remains supported by the distribution.
What about 32-bit support?
- Unfortunately, we no longer support 32-bit systems for the standard support contract. 32-bit support is available for custom contracts and for legacy KiCad support (version 6.0 and older).
Need Custom Support?
Contact us to discuss a tailored support plan for your organization.