Professional Support Options

Whether you need guaranteed support for a single project, a year or three years, we have options to fit your business.  Each seat provides e-mail, forum and live chat support for a single designer. 

If you would like to arrange for a volume support contract, or need a pro forma invoice, please contact us for an individual quote.

First class technical and training support.

    • Private Technical Support – We help you resolve issues quickly.  As a KiPro subscriber, you have direct access to KiCad developers and support specialists.  Contact us by e-mail, online chat or schedule a call.
    • Custom Builds – We get you early access to new releases, rapid bug fixes and requested features in binaries that are tailored to your installation.
    • Guaranteed Bug Fixes – When you report a problem, we don’t close your ticket until you are satisfied with the solution.
    • Remote Desktop Training – Get access to professional KiCad designers and engineers, right at your desktop.  We can help you achieve your KiCad goals more quickly.

Always open software

With KiPro support, you are creating your IP on a platform that belongs to you.  Even if you no longer use KiPro, you can still use the KiCad suite to open, edit and update designs, with no license hassles.  Ever.

Support where you need it.

Whether you need a bug fixed or help with using a feature, KiPro is here to ensure your success.  We are a one-stop for usage support, bug fixes and feature requests that reflect your needs.

KiPro provides standard support for Windows, MacOS and Linux running x86 systems.  Support for non-x86 builds or older version of system software than listed below is available as a custom quote.

Operating Systems


We support Windows 10 and newer.


We support MacOS versions 12 (Monterey) and newer.


We support Linux running Debian, Ubuntu, Fedora or Arch, provided the system remains supported by the distribution.

What about 32-bit support?

Unfortunately, we no longer support 32-bit systems for the standard support contract.  32-bit support is available for custom contracts and for legacy KiCad support (version 6.0 and older).